Refund policy

Thank you for choosing Vadim Fit. We are committed to supporting your fitness and wellness journey. Please read our policy carefully regarding physical products, scheduled services, and subscriptions.


1. Branded Merchandise & Apparel (Physical Products)
All Vadim Fit branded items are custom-ordered and drop-shipped directly to you.

  • All Sales Are Final: We do not accept returns, exchanges, or order cancellations for any physical products once the order has been placed.
  • Damaged or Defective Items: In the rare event that your item arrives damaged or defective, please contact us at coach@vadimfit.com within 7 days of delivery with your order number and a photo of the issue. We will gladly arrange for a replacement.

2. Personal Training & Massage Sessions
We value your time and the time of our trainers and therapists. Our scheduling policy is as follows:

  • More than 24 Hours’ Notice: You may cancel or reschedule your personal training or massage session up to 24 hours before the scheduled start time for a full refund.
  • Less than 24 Hours’ Notice: Cancellations or reschedules made within 24 hours of the session start time are non-refundable, and the session will be charged in full.
  • No-Shows: If you miss a scheduled session without prior notice, the session is forfeited and no refund will be issued.

3. Subscriptions & Memberships
To provide you with continuous service, Vadim Fit subscriptions renew automatically.

  • 30-Day Cancellation Notice: You may cancel your subscription at any time. To avoid being charged for the next billing cycle, you must submit your cancellation request at least 30 days prior to your scheduled renewal date.
  • No Refunds on Active Cycles: If a cancellation request is submitted less than 30 days before the renewal, you will be charged for the upcoming cycle, and your access will remain active until the end of that period. We do not offer partial or prorated refunds for any remaining time on a subscription.

4. How to Contact Us
If you need to request a refund for a valid session cancellation, report a damaged item, or submit a subscription cancellation notice, please reach out to us at:

  • Email: coach@vadimfit.com
  • Phone: (941) 960-0412
  • Business Hours: 5am-8pm, 7 days a week